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SharePoint Systems · CRM Software

Never Lose
Another Sale with
SharePoint CRM

A fully customised, cloud-based Customer Relationship Management portal built on Microsoft SharePoint and Office 365. Track leads, manage your pipeline, automate follow-ups and close deals faster — all from within your existing Microsoft 365 environment.

Built on Microsoft SharePoint
Mobile-ready from day one
Power BI analytics included
Fully customised for your business
CRM Portal — Sales Pipeline
73%
Win rate increase
The Platform

CRM Software Built for SharePoint & Office 365

A simple, powerful CRM that lives inside your existing Microsoft 365 environment

Our Business CRM portal software is a digitised, cloud-based or on-premises system that fits conveniently into your Office 365 SharePoint deployment. Unlike expensive third-party CRM platforms that require separate licences, separate logins and complex integrations — our CRM is built directly on SharePoint, using your existing Microsoft 365 subscription.

From the portal you can track potential leads captured directly from your website enquiry form or submitted manually from an incoming phone call. Due to it being a native Office 365 product, syncing with Outlook and other Microsoft apps is seamless — and automated reminders will help keep your sales team on their toes and closing deals faster.

With customisation and additional modules tailored to your specific industry, there really isn't a reason not to get exactly what your sales team needs to perform at their best.

Track Every Lead
From first enquiry to closed deal — every touchpoint captured, visible and actionable in a single unified view.
CRM on the Go
Update leads in real time from any device — directly from a customer's premises, on the road, or working remotely.
Pipeline Visibility
See your entire sales pipeline from multiple angles. Power BI integration delivers live dashboards and revenue forecasts.
Native M365 Integration
One sign-on, one environment. Outlook, Teams, OneDrive and SharePoint all connected to your CRM data natively.
What's Included

CRM Software Features

Every feature is included in our base CRM build — and every feature can be extended, customised or added to based on your specific sales process and industry requirements.

Sales Pipeline & Lead Tracking

A simple yet powerful CRM that supports the entire sales cycle — from lead through opportunity to closed account. See all activity in one unified view.

  • Track leads from website forms or manual entry
  • Sales cycle stages with checklists and progress tracking
  • All correspondence, documents and appointments in one view
  • My territory workspace for sales reps to optimise their day
  • Activity logging — calls, emails, meetings and follow-ups

Reports, Dashboards & Power BI

Analyse your pipeline from different angles with flexible report views, filters and live dashboards — integrated with Power BI for advanced data visualisation.

  • Filtered pipeline reports by stage, rep, region or period
  • Revenue forecasting and win-rate analysis
  • Power BI integration — merge CRM data with other business data
  • Real-time dashboards visible to management and reps
  • Export reports to Excel and PowerPoint with one click

Account & Contact Management

Manage all customer accounts, contacts and interaction histories from a central hub — linked to documents, appointments and correspondence.

  • Full customer account profiles and contact records
  • Link accounts to projects, service tickets and documents
  • Interaction history — emails, calls and meetings
  • Research accounts with links to web services
  • Company org charts and stakeholder mapping

Automated Reminders & Follow-ups

Never miss a follow-up again. Automated reminders keep your sales team informed and ensure no lead falls through the cracks.

  • Automated follow-up reminders via Outlook and Teams
  • Escalation alerts when leads go cold or stall
  • Power Automate workflows for routine CRM actions
  • Email-to-lead capture and automatic assignment
  • Activity reminders synced to Outlook calendar

Document & Proposal Management

All quotes, proposals, contracts and supporting documents stored securely alongside CRM records — version-controlled and instantly accessible.

  • Proposal and quote document libraries per opportunity
  • Proposal templates and auto-fill from CRM data
  • Contract version control and approval workflows
  • Media library for sales collateral, brochures and pricing
  • Secure external sharing with prospects and clients

Team & Resource Hub

A central knowledge base for your sales team — collateral, media, templates, product information and internal news all in one place.

  • Central access to marketing collateral, media and templates
  • Knowledge base and discussion forums for sales teams
  • Latest news, announcements and product updates
  • Industry news feed integration
  • Online meeting setup directly from contact records
Work From Anywhere

CRM on the Go

Close deals from anywhere — office, client site, or on the road

With Office 365 and SharePoint's native ability to run on any device from anywhere in the world, your sales team doesn't need to be in the office to move deals forward. Allow staff to update leads in real time, directly from the customer's premises — so leads are captured and progressed in the shortest possible time.

Access pricing, documents, contract templates and product information directly from your SharePoint CRM system — without switching between apps or needing to call back to the office for information.

Any Device, Any Browser
iOS, Android, Windows, Mac — your CRM is fully responsive and works in any modern browser without additional apps.
Access Anywhere There Is Internet
At work, with a client, on the road, or working from home — the CRM is always available wherever you have internet access.
Real-Time Updates
Changes made in the field sync instantly to the office. Management sees pipeline updates live, not at end of day.
No Extra Sign-On
Use your existing Microsoft 365 credentials. No additional usernames or passwords for sales reps to remember.
📊 My Leads — Sipho
3 follow-ups due today
TechNova SA
R 340,000
Last contact: Today 09:15
Needs Analysis
SunSet Retail Group
R 220,000
Proposal sent: 3 days ago
Quote Sent
GreenPath Solutions
R 680,000
⚠️ Follow-up overdue
Negotiating
Analytics & Visibility

CRM Visibility — Know Your Pipeline Inside Out

See your sales from every angle — and predict your business

With our CRM portal you can view your sales pipeline from multiple perspectives to help you forecast revenue, identify bottlenecks and make data-driven decisions. Flexible report views mean you can filter by region, product, sales rep, lead source, industry or any custom field that matters to your business.

The CRM portal is integrated with Microsoft Power BI — meaning the sales data captured in your SharePoint CRM can be merged with data from your accounting system, ERP, marketing platform or any other data source for unified business intelligence dashboards your executive team will actually use.

  • Revenue forecasting based on weighted pipeline value
  • Win/loss analysis by product, region, rep and competitor
  • Average deal cycle time and conversion rate metrics
  • Power BI dashboards merged with data from any system
  • Scheduled reports emailed to management automatically
📊 Sales Intelligence Dashboard
Powered by Microsoft Power BI · Live data
Native Integration

Integrated with Your Digital Workplace

A common, unified user experience across Office 365. No extra sign-on, no switching between apps, no data silos — just one connected Microsoft ecosystem.

Microsoft Teams
Set up online meetings directly from CRM contacts
Outlook
Sync email, calendar and contact data to CRM
Power BI
Merge CRM data with any business intelligence source
Power Automate
Automate lead assignment, follow-ups and notifications
OneDrive
Store and access proposals and contracts from anywhere
Power Apps
Custom mobile CRM apps for field sales teams
Built for Sales & Marketing

Native Office 365 & SharePoint Marketing Features

The SharePoint CRM isn't just for your sales team — it empowers your marketing team to align campaigns with pipeline activity and measure real return on investment.

Contact Database Management
Manage and track your full contact database — companies, key contacts, stakeholder relationships and interaction histories — all searchable and filterable in real time.
Campaign Tracking
Create and track marketing campaigns, link tasks, documents and leads to specific campaigns — then measure which campaigns actually convert to revenue using Power BI reporting.
Collateral & Media Library
Centralised document management libraries for all sales collateral development — brochures, case studies, presentations, videos, graphics, audio and pricing sheets, all version-controlled and instantly accessible to reps.
Marketing Calendars
Integrated marketing calendars for events, campaigns, trade shows and social networking activity — synced to Outlook and visible across the sales and marketing teams.
Proposals & Quote Generation
Generate branded proposals and quotes directly from CRM opportunity data using SharePoint templates — pre-filled with client information, pricing and product details to speed up the proposal process significantly.
Website Lead Capture Integration
Capture enquiries directly from your website contact form into the CRM as new leads — automatically assigned to the right sales rep with a follow-up reminder, eliminating manual data entry and ensuring no enquiry goes unanswered.
Our Delivery Process

How We Build Your SharePoint CRM

A structured, transparent process that gets your CRM live quickly and built exactly the way your sales team works — not the other way around.

1
Discovery
We map your sales process, stages, lead sources and reporting requirements before any development begins.
2
Design
We design the CRM architecture, pipeline stages, permission model, Power BI dashboards and automation workflows.
3
Build & Configure
Our developers build the CRM in your Microsoft 365 tenant — fully branded and configured to your exact sales process.
4
Test & Launch
UAT with your sales manager, refinement based on feedback, then a managed go-live with migration of existing customer data.
5
Train & Support
Hands-on training for your sales team and administrators — plus ongoing support as your CRM evolves with your business.
Why SharePoint Systems

Your CRM Built by Microsoft-Certified SharePoint Specialists

We don't just configure a template — we build a CRM that is designed around your business's unique sales process, terminology and reporting needs.

Microsoft Certified Specialists
Our team holds Microsoft certifications across SharePoint, Power Platform and Azure — ensuring your CRM is built to Microsoft's best practices and current platform standards.
Tailored to Your Sales Process
Your pipeline stages, lead sources, sales terminology and reporting KPIs are different from every other business. We build your CRM around the way you actually sell.
No Extra Licences Required
If you already pay for Microsoft 365, you have SharePoint. No separate CRM subscription, no per-seat SaaS fees — just one-time development and customisation investment.
Natively Integrated with M365
Your CRM lives inside Microsoft 365. Your team uses existing credentials, and every tool — Teams, Outlook, Power BI, OneDrive — connects to your CRM data natively.
Scalable as You Grow
Start with lead and pipeline management, then add marketing campaign tracking, customer service integration or advanced Power BI analytics as your team grows.
South Africa Based, Globally Delivered
Headquartered in KwaZulu-Natal, we serve clients across South Africa, Africa and globally — with the same standard of Microsoft expertise wherever you are.
Client Feedback

What Our CRM Clients Say

Sales teams across South Africa have transformed their performance with a custom CRM built on Microsoft SharePoint.

Before the SPS CRM, leads were tracked in a spreadsheet and emails were constantly missed. Now every lead from our website goes straight into the pipeline, is assigned automatically and our close rate has improved significantly. Game changer.

Sipho M.
Sales Manager, Durban Technology Solutions
★★★★★

The Power BI integration is what sold us. We can now see our CRM pipeline data alongside our accounting revenue data in one dashboard. Our MD finally has the full picture in real time — and our sales forecasts have become dramatically more accurate.

Nomsa K.
Commercial Director, Cape Town Distribution
★★★★★

Our field reps update leads directly from client sites on their phones. By the time they leave a meeting, the notes are in the system and management can see the update. We've cut our reporting overhead by hours every week.

Thandeka L.
Head of Sales, Johannesburg Engineering Group
★★★★★
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